Important:
If you are using SSO (e.g., Sign-in with Microsoft), we do not store the password for your account. Password changes are managed by your identity provider (e.g., Microsoft).
You can only change the password of your Cosmos account if you are not using SSO. For SSO users, please contact your organization’s IT administrator or follow the steps provided by your organization or identity provider to update your credentials.
We recommend updating your password regularly (every 60–90 days) to enhance account security. Follow the steps below to edit your password if you are not using SSO:
Go to https://id.usecosmos.com
Enter your email address and click “Continue”
Click “Forgot your password?”
Click “Send reset instructions”
Check your email and follow the instructions to set a new password
Note: For security reasons, the password reset link is time-sensitive. Please complete the reset process promptly. If the link expires, you can repeat the steps above to request a new one.
Once you have completed the steps above, you can log in to Cosmos with your new password.
