Your input helps us improve and build features that truly make a difference for you. We’ve made it simple and quick to share your thoughts using our dedicated in-app feedback widget.
You can share your feedback in two ways:
Look for Contact us in the bottom-left corner of the screen, just above your profile icon.
Clicking it will open the in-app widget.
Send us a message
Reach out to us an share your general feedback or inquiries.
Report an issue
Be as detailed as possible to help us understand the issue. You can also create a screenshot.
Request a feature
Use the text box to share your feedback, idea or suggestion. Be as detailed as possible to help us understand your needs.
Open your preferred email client, create a new email and address it to [email protected] or just click here.
Provide the following details:
Subject Line
Briefly describe your feedback, e.g., “Feature Request: Improved Dashboard.”
Details
Explain your feedback in detail. Include any relevant examples, context, or suggestions.
Attachments
Add screenshots or other supporting materials, if applicable.
Send your email to [email protected]. Our team will review it and get back to you if needed.
Be Clear and Specific
Describe the issue or idea in detail. Include examples or scenarios that explain why this feedback is important.
Attach Screenshots or Supporting Documents
Visual aids can make it easier to understand your point. If relevant, attach files to your submission.
Be Honest and Realistic About Importance
Set the importance level thoughtfully. Consider whether your feedback addresses a critical issue or a minor improvement.
Provide Context
Explain how the issue or idea affects your workflow, team, or overall experience. This helps us understand the impact.
Focus on Solutions
If possible, suggest solutions or ideas for improvement. This constructive approach helps guide our response.
Stay Professional and Courteous
Even if the issue is frustrating, keeping your tone professional ensures effective communication.
Prioritize Key Issues
If you have multiple pieces of feedback, focus on the most important or impactful ones first.
Follow Up if Necessary
If you don’t hear back within a reasonable timeframe, feel free to reach out for an update.
Thank you for helping us make Cosmos even better! If you have any questions, feel free to contact our support team any time.
